Path of Exile not starting? Game slows down? Flies out? Glitchy? Solving the most common problems.  Known bug fixes

We managed to gather a decent community during the launch of the game, and now, after the popularity of the game has grown, it is difficult for developers to avoid problems with the game, such as the game lags, freezes, does not connect, crashes in PoE, the solution of which is given in this article.

Path of Exile won't launch

If you were unable to complete the opening cutscene, you must close Steam and restart the game. There should be an update and once the update is complete, the game should start normally. Make sure your antivirus/firewall is not blocking the game.

Path of Exile crashes on startup

The first thing you should check is the health of the sound card. If everything is ok, try adding the following command in the options when starting the game. - softwareaudio Try running the game with administrator rights.

Path of Exile crashes after installing a patch

Path of Exile patch not installing

The game has a lot of fans and the servers can be full, so the patch can be very slow to download. So be patient, but if the client is "stuck forever", try restarting the Steam client. This usually happens with the game client, and after restarting the application is already working fine.

Path of Exile won't load

Many users have reported that they are experiencing very long loading times for the game. There is no fix for this situation yet, so you'll have to wait. The only thing is if you have an SSD, try to run the game from it, which is good to reduce loading times.

Sometimes, during the loading of the game, an error will pop up that we are not able to see because of the game window. If your game freezes at this stage, try minimizing the game (Alt+Tab) and see the error in the background.

"There is a problem with this Windows Installer package" or error 0x000007b

The error can occur due to a faulty program that interferes with the normal progress of the game. You can read the detailed fix.

Path of Exile "Timed out waiting for process fix to exit"

If you encounter this issue or have another installation problem, you can try the following solution:

First, go to the root directory of the game and find there a file called Client.tmp. Next, you must delete the Client.exe file in this folder. The next time you try to launch the game, the issue will be resolved. If the problem persists, make sure your antivirus/firewall is not blocking the game.

Patch installer freezes and crashes in Path of Exile

If you are not using the Steam version, you can use Pack Check to restore files. If this does not help, you need to delete your content.ggpk in the game folder and reinstall the game. However, if your problem persists, you can try to download the game on any other computer and then copy the files to your computer. This is the last step before the developer resolves the issue.

Memory bug fix in Path of Exile or OUT OF MEMORY

From this formulation of the error itself, we draw a simple conclusion. The computer needs additional RAM. If you see such an error, you need to buy a memory chip, making sure that there is free space on the motherboard. The error also often pops up on 32-bit OSes. You can minimize the appearance of the error with the following command in the launch options: GC - 2 Additionally, it is recommended to lower the quality of the textures in the game settings.

Blue Screen of Death or BSOD in Path of Exile

You may experience a BSOD while playing Path of Exile. Because of the game, such a blue screen of death cannot pop up. However, users report such an error. This is a hardware issue, such as a sound card (often a problem). You need to update the drivers for your equipment. You can also try to fix the error following the instructions in the second paragraph.

Graphic glitches in Path of Exile

If you're experiencing weird graphics-related glitches, you should make sure your graphics card isn't overheating. If this is the case, you should try to enable Vsync, which will reduce the load on the card.

Connection issues in Path of Exile

Some ISPs can make online games a real headache and therefore a bad connection. If you are experiencing terrible lag and frequent disconnections, I recommend that you try a VPN to connect.

Graphics lag issues in Path of Exile

If your game is not running smoothly and you are experiencing graphical lag and the picture scrolls like slides, you should enable V-Sync in the graphics settings to make it smoother.

Problems with Direct3D in Path of Exile

First of all, make sure your drivers are up to date and your DirectX is not damaged. Some users have reported that rolling back to older AMD drivers might fix the issue, but I won't recommend that.

Not working in Path of Exile or client not loading

This is pretty standard error output, and there are several reasons for this. You should use the system event logs to pinpoint the problem. Anyway, you can usually fix the problem by checking the box to automatically update Windows and getting the latest drivers for your hardware. You can also try running the game as an administrator and make sure your firewall or antivirus isn't blocking the game from loading and running.

Therefore, we want to save computer resources.

Reduce graphics requirements:
In the file c:\Users\Username\Documents\My Games\Path of Exile\production_Config.ini write

Adapter_name=Intel(R) HD Graphics 4000 antialias_mode=0 borderless_windowed_fullscreen=false fullscreen=false post_processing=false resolution_height=600 resolution_width=800 screen_shake=false shadow_type=no_shadows texture_filtering=1 texture_quality=10 vsync=false

In particular texture_filtering and texture_quality are important. These settings will give us an undemanding client, it will look ugly, but we need efficiency, not beauty.

Command line options

Next, we indicate command line options to run the game. I am running the game as administrator.
z:\poe\PathOfExile.exe --nosound -gc 2 --nopreload
--nosound will turn off the sound
-gc 2 will force more aggressive garbage collection, which should save RAM. Even more aggressive gc 1 build
--nopreload will tell the game not to load content in advance, so the game will load almost instantly; however, you can pay for this with lags when new monsters or effects appear

Now our game starts instantly but still tries to use as much CPU as it can. By pressing the default F1 button in the game, you can make sure that the game renders either hundreds of FPS, or about 60 if you have enabled vsync.

Dxtory

Installing and configuring Dxtory, a great little program that does its job. Set the FPS limit to a number that is comfortable for you. If you set it to less than 20, the bot starts to work noticeably worse, I recommend 20+.

Now the game will run at 20 FPS, and most importantly, the video card too. Those. this is not just a hack that throws out rendered frames, Dxtory really makes the game render frames less frequently.

Multiscript

In principle, botting programs include Multiscript. You can also use it if you like. Due to GGG's anti-cheating initiatives, using the original multiscript should be dangerous. Therefore, we will create our own version.

1. git clone https://github.com/Guruds/PoE_MultiScript.git
2. Delete Poe MultiScript.exe
3. If not yet, install Autohotkey.
4. Trying to run Poe MultiScript.ahk . If it does not start and swears at 32bit, then go to the autohotkey folder and replace the executable file with the one that contains 32bit in the name. The multiscript will now run.
5. Rename Poe MultiScript.ahk to something neutral.
6. Open our "neutral" ahk with notepad and edit.
   • overwrite the initial text header
   • remove the line Gui, Add, Button, x332 y609 w120 h40 gDonate, Donate
   • replace Created by Gurud. on Edited by Dimps.
   • and most importantly, remove the line Gui, Show, x760 y198 h665 w474, PoE MultiScript v12.18.2014 .
     This way we got a "unique" script that has no recognizable filename and no recognizable window name. Those who wish can go further and change something in the names and calls to AutoHotkeyMemoryLib.ahk
7. Don't forget to change the folder name to neutral.

Now we have a multiscript that is superficially protected from anti-cheat. In a good way, the fewer cheats we use, the less chance that we will be discovered. So if you have the opportunity, don't use multiscript.

If Path of Exile crashes, Path of Exile will not start, Path of Exile not installing, there are no controls in Path of Exile, no sound in game, errors happen in Path of Exile – we suggest you the most common ways to solve these problems.

Be sure to update your video card drivers and other software

Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, specially optimized drivers are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not solved by installing the current version.

It is important to remember that you should only download the final versions of video cards - try not to use beta versions, as they may have a large number of bugs not found and not fixed.

Do not forget that games often require the latest version of DirectX to be installed, which can always be downloaded from the official Microsoft website.

Path of Exile won't launch

Many problems with launching games happen due to incorrect installation. Check if there were any errors during the installation, try to uninstall the game and run the installer again, after disabling the antivirus - often the files necessary for the game to work are deleted by mistake. It is also important to remember that the path to the folder with the installed game should not contain Cyrillic characters - use only Latin letters and numbers for directory names.

It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode with different versions of Windows.

Path of Exile slows down. Low FPS. Logs. Friezes. hangs up

First - install the latest drivers for the video card, this FPS in the game can rise significantly. Also check the computer's load in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.

Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the settings responsible for post-processing. Many of them consume a lot of resources and disabling them will significantly increase performance without greatly affecting the quality of the picture.

Path of Exile crashes to desktop

If Path of Exile often crashes to the desktop for you, try lowering the quality of the graphics to start solving the problem. It is possible that your computer simply does not have enough performance and the game cannot work correctly. It is also worth checking for updates - most modern games have a system for automatically installing new patches. Check if this option is disabled in the settings.

Black screen in Path of Exile

More often than not, the problem with the black screen is an issue with the GPU. Check if your graphics card meets the minimum requirements and install the latest drivers. Sometimes a black screen is the result of insufficient CPU performance.

If everything is fine with the hardware, and it meets the minimum requirements, try switching to another window (ALT + TAB), and then return to the game window.

Path of Exile is not installed. Installation stuck

First of all, check if you have enough HDD space for installation. Remember that the setup program requires the advertised amount of space plus 1-2 gigabytes of free space on the system drive to run properly. In general, remember the rule - the system drive should always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.

Installation problems can also occur due to lack of Internet connection or its unstable operation. Also, do not forget to suspend the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.

Saves not working in Path of Exile

By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a folder of documents, which is located separately from the game itself.

Controls not working in Path of Exile

Sometimes the controls in the game do not work due to the simultaneous connection of several input devices. Try disabling the gamepad, or if for some reason you have two keyboards or mice connected, leave only one pair of devices. If the gamepad does not work for you, then remember that only controllers that are defined as Xbox joysticks officially support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).

Sound not working in Path of Exile

Check if the sound works in other programs. After that, check if the sound is turned off in the settings of the game itself and if the sound playback device is selected there, to which your speakers or headset are connected. Next, while the game is running, open the mixer and check if the sound is muted there.

If you are using an external sound card, check for new drivers on the manufacturer's website.

Resolve known technical issues such as blue screen, game crash, client loading issues, or client updates. Installing the PackCheck program to detect errors and fix them.

Details about PackCheck at the bottom of the article under the spoiler.

Official Quote (link)

The PackCheck program checks all files in your content.ggpk file for correctness.

To use PackCheck:
1. Place PackCheck.exe in the folder with the game client.
2. Open a command prompt inside the Path of Exile folder.
3. Run the following command: PackCheck Content.ggpk
4. If the program finds errors, please copy them to the “error message”
5. Start Path of exile again. Every damaged
To run a command line on Vista and Windows 7 - Shift + right click in the command line and select the option "Open command window here"

Whatever there are a lot of posts: in 3.0, a function appeared in dx11 in the form of Dynamic expansion, including it and setting the frame rate in stressful moments, your screen will change the resolution so that the fps is at the point you set (this is of course not what they promised, but I'm glad even that)

A huge request before asking questions here or in my PM / profile, read the topic, there are no psychics who will immediately give you a clear answer to the problem of "the game does not turn on", write at least adequately the error, what system you have, hardware, etc.

Weeds in 3.2
1. Patch, nothing more to add

All these variations can help both weak iron and top buckets.

if you write multiple commands PUT A SPACE

-swa/ --softwareaudio-The sound of the game is processed by the processor (may help if you don’t want to play without sound), also if you have headphones with a USB input, like a razer kraken and so on, you can safely rearrange the game on them and everything will be fine (checked)

--noasync
--nopreload Increases the loading time of the game, locations, but helps some to get rid of friezes

--adapter: especially for those who can not change to an external video card
Option to change the integrated map N2: Install the game without a steam launcher (that is, download from GGG themselves)

-gc 1/ -gc 2 Significantly increases load time, can help with client crits

Clean out the Minimap folder in the documents every couple of weeks, or more often if you play a lot (if the system on the ssd does not make special weather)

Team Effect
-windowed Starts the game in windowed mode.
-noborder Starts the game in borderless windowed mode.

-high Gives high CPU usage priority CSS
-freq "number" Sets the screen refresh rate (specify your monitor hertz).
-threads "number" The number of CPU threads used by the game.
-dx "number" Forces the game to use a specific version of DirectX.
-nosync Forces v-sync off.

-fps_max "number" Limits the number of frames per second (like they say it doesn’t work anymore, but let it hang for now)
-processheap Allows you to fix a bug with a sharp decrease in FPS, which occurs if the game is running for a long time.
-32bit Starts the engine in 32-bit mode.
-64bit Starts the engine in 64-bit mode.

I also advise you to play around with gateways and switching syncronization and desynchronization in the game, it even helped someone
Synchronization = synchronization with the server, thereby supposedly lowering the friezes and making the ping smoother (in my example, my fps sagged in ardent batches instead of 40 to 10-20, but yes, all sorts of mobs jumping back and forth stopped)
Out of sync = ping will have almost no effect on your FPS, but in battles, mobs can jump back and forth, or you will move like a teleport (not very annoying and I didn’t have any deaths from this)

Can help those who have a HDD
Heaps of small files in the POE \ GameData \ Apps \ poecis \ ShaderCache \ folder (in our case, the Steam folder, in the game folder immediately the ShaderCache folder) cannot be loaded simultaneously due to the low reading speed, which is why after opening the chest there are "freezes" (hangs).

To solve the problem, you need to put these small files in RAM, for this (works in win7 and newer):

1. Download a program to create a RAM disk, for example, the free SoftPerfect RAM Disk, you can download it from their website
2. Install
3. Launch
4. Customize:

Originally posted by hontodeska:

• Further:
• Specify the location of the disk image (you can choose any you like),
• Choose File system (Fat 32)
• We set the disk size (I have 100 MB), which can be calculated based on the space occupied (Field "Size" in the folder properties) POE\GameData\Apps\poecis\ShaderCache + 30%
• Click OK)

• Create a folder "ShaderCache" in the newly created RAM disk (I have Z) (or copy from the game directory).

• We go into its properties and see the path to the folder. Copy it to notepad (If the folder itself is not in the path, but just Z:\ then add it to the end ShaderCache ; it should look like Z:\ShaderCache ;)

• Now copy the path to the location of the game, to the ShaderCache folder (go to its properties, and you will see its location); For example, I have this d:\Games\POE\GameData\Apps\poecis\ShaderCache Paste it into notepad. (If the ShaderCache folder itself is not in the path, paste it at the end of ShaderCache)

• So, we have 2 paths in notepad - the first is the path to the ShaderCache folder on the ramdisk, the second is the path to the original location of ShaderCache.
• Now I need to replace my paths in the formula with yours;
• Go to notepad, step back, and copy this formula there
• "mklink /j "d:\Games\POE\GameData\Apps\poecis\ShaderCache" "z:\ShaderCache"
• In it, replace the paths to your that you just made. Add quotes to the paths as in the example.

• Now it remains to execute this program - run the command line:
• We press the button Win+R(windows icon, next to control and alt)
• The "run" window opens - there we write "cmd" without quotes, press ok.
• We see a black window in front of us.
• Delete or rename the ShaderCache folder in the game directory.
• We return to the black window of the command line and paste our modified formula there

• (right click there, then paste)
• mklink /j "d:\Games\POE\GameData\Apps\poecis\ShaderCache" "z:\ShaderCache"
• If there are no errors, on the command line you will see the command, and below - "connection created for".
• After restarting the computer, the image should mount itself - i.e. you do not need to repeat the above steps.
• UPD, who uses the DX11 version of the game, change the folder to ShaderCacheD3D11
• How to check that everything is working:
• Go to your ramdisk(drive Z or whatever you made there), there should be a ShaderCache folder - after you play POE it should fill up, (if you copied your old cache there, you can search for new files (for example, using the search tools built into the explorer) )
• Opening one chest will write these effects to the cache, and the next time the opening will be much more cheerful.

  Solution Option N3

  Helps the owner of nvidia cards who has a game on hdd

  
  ONLY FOR THOSE WHO DO NOT HAVE A WEAK PROCESSOR
  Go to the nvidia panel - Manage 3D settings - go to the software settings tab, add the version of our game x32 (dx9 = 9ex) or x64 (dx11)

  Next, find the parameter Shader Caching = select OFF
  There is a description, but I will explain more simply
  Game shaders will not clog your disk but will be constantly processed by the processor, thus the game will run smoothly.
  I also advise not necessary) Find the item Power Management and select Maximum performance
  

  For multi-core Intel processors

  Another way I remembered Parking cores (only used on 2+ core processors from intel) is a good option for the performance of all games
  (remove spaces in links)

  Now we make the following settings:
  1)Minimum Idle Cores: 99%.
  2)Enable Power Down States: On.
  3) Disable CPU Idle: Enable idle state.
  4)Minimum CPU state: 0%.
  5) System cooling policy: Active.
  6)CPU Performance Kernel Suspend Kernel Override: Enabled.
  7)Max CPU state: 100%.
  8)Max Idle Cores: 100%.
  Now I explain for each item why this is so.

  1) If you make 100%, or make the option below 94%, then one of your cores will be suspended by the system. The less% you set, the more cores will be idle. Depends on the number of cores in your system. I have 8 virtual.
  2) What would the processor be colder. Doesn't affect performance.
  3) What would the processor be colder. Negatively affects processor performance if disabled.
  4) It doesn't affect anything for me. But for some users, it disables energy-saving technologies (lowering the CPU frequency and lowering the voltage). Therefore, the value is zero.
  5) What would the processor be colder. Interestingly, the latency in working with the system's RAM increases if this option is deactivated. Checked in AIDA64.
  6) Slightly reduces CPU performance.
  7) Do you want the cores to work at 100%? Then put 100% in this option. This is the maximum CPU load limit.
  8) A very interesting option. If you make, for example, 0%, then not all cores will be loaded by the system. And for example, only 4 out of 8, the same WinRAR 5.00. And this despite the fact that all (!) Cores will be active, not one will be suspended.
  
  Windows 10

  swap file

  Many have encountered an error something like "not enough memory for this application"
  I know that this is essentially known to everyone, but still there are those who did not know about this
  The paging file is a kind of addition to the RAM (which deals with temporary storage of data for quick delivery to the processor for processing) of your computer
  At the moment, it is desirable to use it for everyone who has 8GB of RAM or less ( do not forget that RAM is several tens of times faster than a regular hard drive or ssd, and by setting a large swap file number you will only slow down your PC)

  So how to find it, on 7 and 10 it's the same = My computer-properties-advanced system settings-advanced tab, performance-parameters-additional tab-Virtual memory , poke change

  You need to know a few things -
  1. If you have several physical (that is, not one, but several devices in general) hard drives, then place the paging file on a faster drive
  2. Putting swap on hard with the system is highly discouraged
  3. The size of the paging file must be fixed by you, and not given to the choice by the system, i.e. you do not need to set the item "Size at the choice of the system"
  4. The minimum size of the paging file must be equal to the maximum; Examples: 128-128, 1024-1024, 516-516 etc. Wrong examples: 1-218, 12-1024, 128-516 etc.
  5. As maintenance, the paging file must be defragmented periodically. This cannot be done with standard Windows tools, but it is realistic to implement this with third-party programs. I use the O&O Defrag Free defragmenter, or, when too lazy to install, something simpler, like Defraggler.

  If you look at my screen
  There I indicated swapping to a broken disk (I don’t use both partitions during games)
  in this case, my RAM is 8GB, for myself I found 2 good values ​​\u200b\u200bof 2048mb and 4096mb (2gb for medium games, 4gb when it’s just no way)
  Using swap for games is not recommended to put it on the system disk and on the disk with the game

  it is important to know the more RAM you have, the swap value should be less, it is also not recommended to turn it on for 16-32GB!