Ukrposhta product tracking. Ukrainian Post tracking postal items track the parcel Ukrposhta
To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.
If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
RA4********SI received in 16 days
The parcel was tracked all the time. It was packaged very well, especially fragile items. The only thing that let us down was the timing - they promised from 7 to 14 days, but 16 passed. But overall, Ukrposhta made me very happy.
LL5********CN received in 18 days
Everything arrived as it should, tracking of the parcel was regular and accurate, the product was in order, the packaging was a little wrinkled!
RC0********UA received in 9 days
I sincerely thank the employees of Ukrposhta and Rosposhta for the professional and well-coordinated work in delivering registered letters. The registered letter arrived in the shortest possible time, safe and sound!
The track was tracked. I paid for the parcel on July 2, received it on July 12 in Nikopol (Dnepropetrovsk region) at the Ukrainian Post office. The product was well packaged, the original box was wrapped in film without damage, the smartphone arrived intact - the seller received five stars for speed and high professional qualities! The pin for removing the container with SIM and SD cards was hidden in the silicone case, I found it from the photo of one of the reviews.
RB7********SG received in 11 days
The track was tracked. I paid for the order on July 2, received the parcel on July 12 in Nikopol (Dnepropetrovsk region) at the Ukrainian Post office. The product was well packaged, the original box was wrapped in film without damage, the smartphone arrived intact - the seller received five stars for speed and high professional qualities! The pin for removing the container with SIM and SD cards was hidden in the cardboard case of the silicone case, I found it from the photo of one of the reviews.
LL5********CN received in 14 days
Order No.: 103376892483423. Order time: 04:21 Jun. 28 2019. I received the parcel on July 15 at the Nikopol branch of the Ukrainian Post. A set of knives of very good quality; when I washed the new knives, I knew they were sharp, but I cut my finger twice. The product is packaged very well, not damaged - I give the seller Ally Cn five stars!
RA4********IL received in 12 days
I sent a registered letter on July 2, 2019. Received July 13, 2019 In original packaging, no damage. Thanks for the good work! I tracked the letter after 5 days on the computer. I enjoyed it. Keep it up!
RP6********CN received in 11 days
The parcel arrived by Ukrposhta in the Nikolaev region, was picked up at Ukrposhta. Was constantly monitored. Super delivery!
CD7********NO received in 20 days
The parcel arrived, but apparently due to the fact that it was under control over the Internet, they decided to open it and check it. Next time I will write a list of things. But it’s still nice when you know where the package is
LL4********CN received in 15 days
Order No.: 103529190513423. Order time: 11:39 Jun. 24 2019. The seller sent the goods quickly, the track was tracked well along the entire route. I received the parcel on July 10 at the Nikopol branch of the Ukrainian Post (Dnipropetrovsk region). The product was well packaged and arrived intact - five stars to the seller LEON LI!*
I thank the “Where is the Parcel” service, thanks to which I tracked the status of the parcel and its arrival at the destination. Thank you:)
LO0********CN received in 10 days
It was delivered quickly, in China it hung around the sorting centers for a bit, then it flew to Ukraine, and then everything was quickly processed and delivered to the Ukrposhta branch. Everything is intact and without damage.
The parcel took 12 days. It came well packaged and was tracked even throughout Ukraine, right up to the post office near the house. I was completely satisfied with everything.
LL4********CN not received in 10 days
The seller gave the same track to many buyers. In other words, he withdrew money from several people and delivered it to only one, but not to me
RB7********SG received in 26 days
After 9 days the parcel was in Kyiv at customs. The rest of the time, customs officers were struggling to clear customs after July 1, at the new tariffs. They charged me 20 euros. And it's unpleasant.
The seller sent the parcel quickly, packed it very well, the parcel arrived without damage. I indicated the correct price on the parcel label - five stars from me. Global version, the box is sealed in factory film. The update arrived immediately. The phone is worth the money!
I've been using this resource for a long time. I'm very pleased with the work. Parcel tracking is excellent. Very satisfied. Thank you everyone. I recommend
RB0********UA received in 46 days
The Ukrainian postal service is good. The package I received in 46 days is completely and only MY problem. I was on vacation and Canada Post was looking for me all this time. They sent 3 notifications and only now they found me. I received the package in EXCELLENT condition.
LL4********CN received in 14 days
It arrived quite quickly, and Ukrposhta did not keep the parcel in Kyiv for a long time, as happens with other parcels. After all, epacket is their branded delivery from China, so it comes out faster.
RB7********SG received in 14 days
Order No.: 103357832080841. Order time: 10:17 Jun. 20 2019. The track was tracked. I received the parcel on July 3 in Nikopol (Dnepropetrovsk region) at the Ukrainian Post office. The product was well packaged, the original box was wrapped in film without damage, the smartphone arrived intact - the seller Jack Ma received five stars for speed and high professional qualities, he correctly indicated the cost of the parcel on the label!
RZ4********GB received in 5 days
The parcel from the UK to Ukraine arrived in 5 working days (Royal Mail-Ukrposhta)!!! We were pleasantly surprised by the speed of delivery. On the “where is the package” service, the track was well tracked, and notifications about changes in status were regularly received. Packaging without damage. The cargo has been received in full.
RL0********HK received in 85 days
Good day to all! The parcel took more than two months to Vinnitsa (Ukraine), almost three. Delivery was carried out by Hong Kong Post and Ukrposhta. The parcel was tracked only at the beginning and at the end - while it was on land, as soon as it got into the container and at sea - it became impossible to track - what I mean is that if someone has such a shipment by Hong Kong Post, do not panic.
RB0********UA received in 16 days
Hello! I ordered a parcel from Ukraine to the Kyrgyz Republic using the Ukrainian Post service. The order arrived in just over 2 weeks. I'm very pleased. Everything is safe and sound. Thank you very much.
LL4********CN received in 13 days
I ordered a search magnet. Packed in a thick foam box. The box was dented a little, but for a piece of iron this is not critical. Delivered quickly
050********16 received in 14 days
The goods arrived in two weeks. A week to Ukraine and a week to UkrPost. Everything is fine, the track was tracked. Respect to the carrier.
RP6********CN received in 13 days
The item was damaged. I had to spend time getting a Certificate of Damage to the Goods from Ukrposhta, then return the money through a dispute
LL4********CN received in 9 days
The parcel arrived in 9!! days. This is so far the fastest delivery I've ever ordered. Good quality product, well done seller! And of course the post office is great too! Thank you all very much!
RM2********CN received in 15 days
Received July 1st. I ordered 3 units of products, received only 2 units, how to answer this question? Ilchenko Valentin. Ukraine.
CB0********RU received in 9 days
The parcel was delivered to Ukraine promptly in 9 days. The packaging is not damaged, the items are safe. The only thing that upset me was that the porcelain souvenir was chipped.
LM7********CN received in 7 days
Thank you received mega quickly in 6 days! The first package arrived in 6 days, the second from the same seller, I ordered it at the same time in China!
RB5********UA not received in 39 days
The parcel was sent to Germany, in Frankfurt they wrote that it passed control and was sent to the wrong address. The tracking said it was an erroneous delivery. Strange.. As a result, the parcel was returned back with a Züruck sticker. The address and zip code were correct. Signed in German. Today I sent the same parcel again. I'll keep track.
RD4********UA received in 21 days
Delivery time (June 18) was exceeded by a week. 3 days passed from the moment of departure in Ukraine to the “import” status. For another 3 days the parcel rolled around Bryansk. I rode around Vnukovo for 6 days. The remaining time I spent traveling around Moscow, collecting sorting items.
LM7********CN received in 11 days
good, fast delivery. In general, I noticed that LM***CN parcels arrive more quickly than LL***CN
RV9********CN not received in 12 days
The parcel on this track was not received by me, POSSIBLY the Chinese gave the wrong track. If on this site the tracks were TRACKED REGULARLY, I would have started to worry earlier, but I only saw the status - RECEIVED, I checked before that, there was no movement.. not very good tracking on your site..
RB7********SG received in 13 days
Once again, Ukrposhta did not let me down. There was a hitch with the shipment in China. The parcel arrived in 13 days. Ukrposhta rules.
LL4********CN received in 11 days
Once again, Ukrposhta did not disappoint. There was a hitch in China. The parcel arrived in 11 days. Ukrposhta rules.
LL4********CN received in 10 days
The delivery service was super, it arrived very quickly))) was also well tracked) well packaged without damage, it’s a pity that the order was sent defective
LL4********CN received in 12 days
I love it when postal services work like this! 12 days and delivery to Ukraine! Excellent packaging, glass intact. Just great!
On this page you can track parcels, registered letters, special mail bags M, evaluation sheets sent through Ukrposhta. To track, the recipient needs to know the tracking number of the shipment provided by the supplier. The received code (13 digits) is entered into a special service column. After which information about the status of the order will become available.
Example input: CV700362600CA, 01180159OVB.
Search by track number
The service quickly and easily tracks the goods using the track number. Ukrainian Post is a state operator whose specialty is domestic and international delivery of postal items of various formats, weights and delivery addresses. The updated network of branches makes it possible to send and receive correspondence, parcels and small packages (up to 1 kg) in every locality. Due to computerization of mail, the client knows where the package is.
Each shipment, incl. registered letters are assigned a unique track code. Issued to the sender after complete packaging and payment for all services. This number is sent to the recipient to track the location of the order.
The dispatch of goods is traced in a similar way, i.e. via the number on the receipt. The recipient or sender just needs to enter it into the form and click the “track” button. To obtain information about the status of the parcel by full name, this will be available only after the item is delivered to the post office.
Short system response codes
Delivery conditions are agreed upon, the supplier sends the ordered products to the client. The customer is recommended to request the track code included in the receipt issued by the postal operator. Aliexpress, EBAY, Rozetka, Molly companies provide the code without reminders. If you are unsure of the supplier, it is recommended that you initially indicate the need to provide an identification number.
The worldwide tracking code is thirteen digits long. It is convenient to monitor the status of your shipment if you follow the following procedure:
- Step #1: Select a service for delivering the parcel to the recipient's address. The main page of the site presents a list of transport carriers. These companies have implemented a postal tracking process;
- Step #2: Enter the transport code (13 digits) in the form above. To improve the ease of use of the service, four tracking options will appear below the column;
- Step #3: The final stage is to study the results provided for tracking the parcel or letter. By clicking the “track” button, the client will receive complete information about the status within 3-4 seconds.
Types of codes for tracking postal items
According to the S10 standard of the Universal Postal Union, a tracking number is assigned to each parcel, parcel and registered letter. The presence of a barcode allows you to track the cargo through an online search.
Ukrposhta tracking - two types of formats:
The first option contains a number and letter set. The letters "R" indicate the marking of small packages. The letter “C” indicates the identification of the parcel, by which the customer can track the delivery status. Digital dialing - non-repeating a certain number of characters and numbers. The designations are relevant both in international and domestic format. The abbreviation “UA” means the country code in worldwide format - Ukraine.
International shipments
International shipments by UkrPost can be tracked using a similar mechanism indicated above. The number is assigned to the parcel after acceptance at customs and transfer for further shipment to the regions of the country.
To track your location, it is recommended to use the service " Check-Track" You can get delivery information by entering the alphanumeric code in the search box. After clicking the “track” button, the client will receive information in 3-4 seconds that is reliable on the day of the request.
The service will display information about the following types of mail:
- registered letter;
- letter marked “notification”;
- transfers in cash equivalent;
- parcels;
- parcels;
- packages;
- secogram;
- M bags;
- postcards.
Attention: standard letter format is not indexed by the system!
Geoposition for tracking postal parcels and letters, this is the capital of the country - Kyiv and other regions of Ukraine. UkrPoshta can track a letter by number on the portal in less than 1 minute.
Recipients are offered two delivery methods:
- To the nearest post office to the client. The package will be transferred to the branch where the customer can pick it up;
- Via courier delivery service. To do this, pre-specify the recipient's address. The courier will deliver the parcel or letter on a convenient day and time.
Important: To receive a parcel or letter of notification, you must have your passport with you. If an official representative acts on behalf of the recipient, then a passport and the corresponding power of attorney are presented.
If there is no parcel at the recipient's address, the citizen has the right to file a complaint. The deadline for accepting a claim is six months from the date of sending the letter. To carry out search activities, 60 days are allotted from the date of registration of the application. After this period, an official letter of the results is sent to the consignee.
Types of statuses and explanation
Ukrainian Post is a computerized system. Thanks to the timely entry of information by the operator, the recipient of the parcel always knows where the order is. In view of this, there are several status options:
- « Exit with index No.***» outside Ukraine. The format indicates that the item has left the state and is headed to another country. You can track your shipment through the UGPPS “UkrPost” if the letter is still on Ukrainian territory. You can obtain detailed information about delivery through the postal operator in the country of destination;
- « Handed personally to the addressee" This status means that the parcel is moving from one region of Ukraine to another. After 12-24 hours, you can repeat the request and receive reliable information about the location of the shipment;
- « Parcel No.*** was transferred (date***) to post office No.***" This information indicates the receipt by the post office of a parcel, letter or other type of item. At this time, orders cannot be delivered in person. For the recipient, this is a signal to visit the post office and pick up the package;
- « There is no information about shipping using track code No. ***" This can be explained by several situations. First, you need to check the correctness of the information entered. There may have been an error when entering the track number. If the code is entered correctly, the status says that the parcel has not yet been registered in the database. You can receive detailed information within one business day. When sending internationally to the consignee, the status informs that the parcel has not yet crossed the country's borders.
Attention: the rules of UkrPoshta indicate that the procedure for registering a shipment within 24 hours from the moment of arrival at the warehouse.
To receive a parcel, parcel, registered letter or other shipment, the client must provide identification documents:
- Ukrainian passport;
- international passport;
- military ID;
- certificate of release;
- driver license;
- another document temporarily replacing a citizen’s passport.
It is allowed to receive postal items with a photocopy of a passport certified by a notary office. Relatives, friends or other trusted persons can receive the parcel for the consignee. To do this, it is necessary to issue a power of attorney in accordance with the current legislation of Ukraine.
In this section you will find a modern and convenient service for tracking the forwarding and delivery of packages, letters or parcels by the Ukrainian state postal enterprise “Ukrposhta”. UGPPS "Ukrposhta" consists of 14,000 post offices, most of which are located in small settlements. This state-owned enterprise provides domestic and international postal services, courier delivery of postal items, and distribution of printed media to individuals and legal entities.
Using this service, you can easily and quickly track a letter, parcel or package sent through Ukrposhta or received by the Ukrainian postal service.
How to track by parcel number?
It is very simple to track the transportation and delivery of a parcel by Ukrposhta: to do this, you need to enter the barcode identifier in the “#Tracking Number” box. It contains 13 characters, including letters and numbers. You can find this identifier or alphanumeric number of the postal item on your payment document. When introducing, pay attention to the fact that capital letters must be used. After entering it, click on the “Track” button or the “Enter” key.
What are the tracking numbers?
In order to track the parcel by number, you need to know the track number. This number is assigned to each parcel in accordance with the S10 standard of the Universal Postal Union. It may contain only numbers if the shipment is carried out within Ukraine, or contain alphanumeric characters when the shipment is international. The track number consists of 13 characters. The first are the letters R and C. The Latin letter R is used to mark small packages, and the Latin letter C is used to mark parcels. The second character will be any letter of the Latin alphabet, ensuring the uniqueness of the number. The next nine characters are numbers. The last two characters are Latin letters indicating the country code in S10 format, for example, for Ukraine these are the letters UA.
Examples of tracking numbers:
- СE098765432UA – for international shipment.
- 1324356475869 – for departure within Ukraine.
Payment option
Payment for the transportation and delivery of a package, letter or parcel by Ukrposhta is made in cash upon dispatch. It is also possible to pay for delivery by the recipient.
C.O.D
When sending a parcel, you can order cash on delivery. This means that the recipient, in order to pick up the parcel, will have to pay its cost. The cost of the package indicated by the sender when sending the package or parcel, after payment by the recipient, will be returned to the sender.
Amount to be paid
Upon receipt of the parcel or package, an employee of the Ukrainian postal operator will tell you the amount to pay. It includes the amount of cash on delivery (if specified), as well as the cost of delivery of the package or parcel by Ukrposhta. The amount to be paid will be calculated in hryvnias.
Status
- The departure of a parcel with the index *** from the territory of Ukraine;
- Delivered to the addressee (recipient) in person;
- Is in the process of processing;
- The item *** was transferred *** to the postal facility *** and has not been delivered at this time;
- Data on shipment to number *** is currently not available, as it is not registered in the system;
Delivery options
Ukrposhta offers two options for delivering a parcel or letter:
- To the department. The letter or parcel is delivered to the office indicated by the sender, from which the recipient can pick it up.
- By courier. A letter or parcel can be delivered by courier to the address specified by the sender to the recipient's door.
Deciphering the tracking status of parcels and letters
When tracking a shipment by the Ukrainian postal operator, the following status options are possible:
- The parcel with the index *** leaves the territory of Ukraine. This status means that the wanted shipment has left the territory of Ukraine for another state. Please note that tracking shipments through UGPPS “Ukrposhta” is possible only when the parcel is located on the territory of Ukraine. To find out information about sending a parcel outside of Ukraine, you need to contact the postal operator of the destination country.
- Delivered to the addressee (recipient) in person. This status means that the parcel or package was delivered to the recipient, he signed for its receipt, and also paid its cost and delivery costs.
- It is in the process of being processed. This status indicates that the shipment is moving across the territory of Ukraine. After a short period of time, for example, after 12 hours or a day, it will be possible to check its location.
- The shipment *** was transferred *** to the postal facility ***. Not currently served. This status means that the parcel or package has already arrived at the warehouse of the specified post office, but has not yet been delivered to the recipient. This status is a signal that the recipient needs to come to the post office and pick up his parcel or package.
- Data on shipment to number *** is currently not available, as it is not registered in the system. A similar status can exist in several situations. To begin, carefully check the track number you entered in the “# Tracking Number” box. Perhaps you made a mistake and the track number you entered does not exist. If you entered everything correctly, then it is possible that the parcel has not yet been registered in the Ukrposhta database. According to the rules of the Ukrainian postal operator, the parcel is registered within 24 hours from the moment of its arrival at the department’s warehouse. How can I track it by number in this case? To do this, repeat the procedure for tracking the parcel by number after 1 business day. If the parcel or package was sent from abroad, then most likely it has not yet crossed the border of Ukraine and you should wait a little.
How to receive a parcel or package?
In order to receive a parcel or postal item, you need to come to the Ukrposhta branch indicated in the destination and present a document proving your identity. This may be a passport of a citizen of Ukraine, a foreign passport, a military ID, a certificate of release or another identity document that temporarily replaces a passport. Your relatives and friends can receive the parcel for you if you issue a power of attorney to receive mail in accordance with the procedure established by law.
This site was created to facilitate the process of ordering parcels - with its help you can easily track the location of your parcel. Everything is very simple - you just need to know the track number of the sent parcel and enter it in a special field - and you will instantly receive a response to your request indicating the most current data about your shipment at the current moment.
A few words about us
Our website is an independent and independent resource that provides online tracking services for Russian Post parcels.
Data on the location of the parcel is always up to date, since all tracking results are based on official data provided by the carrier itself.Important!
We are NOT employees of the Post Office, we are an independent tracking resource and we DO NOT have any influence over the Post Office employees and/or the delivery process and speed. Therefore, please be understanding - we are NOT able to solve all the difficulties that arose during shipment - we can only give advice on what to do in a given situation.
We wish you fast deliveries! :)
FAQ (frequently asked questions)
To facilitate interaction with the site, we have compiled a brief summary of the responses of the carrier - Ukrainian Post:
- exit from the postal code... outside Ukraine
the parcel has left the sending country (Ukraine). Further tracking will be available after import on the receiving country's website.
- handed over to the addressee (possessor) especially
your package has been successfully delivered to the recipient.
- is in the process of acquisition
Your shipment has currently been sorted in one branch of Ukrposhta and has been sent further to its destination. We recommend tracking your parcel every 2-3 days - its status will change as it arrives at a new post office.
- mailing number... sent... by postal contact... with index... Reason: sent.
Initially, due to the fault of postal workers, after sorting, the parcel was sent to the wrong department. However, the error has already been noticed and corrected, the parcel has now been redirected to the correct address, and should be delivered soon.
- delivery... transferred... by postal letter... not delivered at the moment
— the parcel has arrived at the delivery location and is available for collection. The recipient can contact the specified office with a passport and ask for the parcel to be issued.
- information about the dispatch number... at this hour of the day, because it is not registered in the system
Several options are possible:
1. The parcel number was entered incorrectly or with errors. We recommend that you carefully check the entered number and try to track it again.
2. For parcels sent within Ukraine - your parcel was sent less than 2 days ago. On average, postal items are registered within 2-3 days after dispatch, so we recommend tracking your parcel a little later.
3. For international parcels heading to Ukraine - your parcel either has not yet arrived in Ukraine or has not passed customs inspection, so the carrier does not have any data about it. Before importing to Ukraine, we recommend tracking the parcel on the website of the sending country. Upon arrival in the destination country, it will become available for tracking by Ukrposhta.
In case when tracking you received a response not listed above
Contact our technical support, and specialists will help you resolve the situation.
Coming soon in Russian! We have planned work on translating shipment statuses when tracking Ukrainian mail into Russian. Unfortunately, due to the large volume of other important work, we are not able to implement them in the near future, BUT - these works will definitely be completed.
